About Casumo
Welcome to Casumo Casino, an online casino and sportsbook built for players who want a fair, entertaining and secure place to play. We are operated by Recro Limited, a company incorporated under the laws of Malta with company registration number C77858, registered at The Unicorn Centre, Triq il-Uqija, Swieqi, SWQ 2335, Malta. Our UK site operates as a separate entity from our Rest of Europe site, which is run by Keep Limited under a Malta Gaming Authority licence. Since launching in 2012, we have grown into a well-established name in the online gambling industry, and this page explains who we are, how we are licensed, and what you can expect when you play with us.
Our Licensing and Regulation
We take compliance seriously. For customers residing in the United Kingdom, we hold a remote gaming licence from the UK Gambling Commission, account number 61549, licence number 061549-R-336718-002, issued to Recro Limited. Our operations are governed by the laws of England and Wales, and any disputes fall under the exclusive jurisdiction of the English courts. Beyond the UK, our group also holds licences from the Malta Gaming Authority, the Gibraltar Gambling Commissioner, the Swedish Gambling Authority and the Spanish DGOJ, allowing us to serve players across several regulated markets through region-specific sites. Our general terms, currently version 1.2, were last updated on 26 February 2025.
We currently accept players from the United Kingdom only on this site. We define a Restricted Jurisdiction as any territory other than the United Kingdom, and we strictly prohibit access from persons located in or resident in one, including temporary visitors. We do not permit the use of a VPN, proxy or any service that masks or manipulates your real location, and providing false information about your citizenship, location or residence is treated as a Prohibited Activity under our terms.
Casumo Casino Games
Our Casumo casino online library features over 3,500 games, spanning classic fruit machines, video slots, Megaways titles and progressive jackpots. When you browse Casumo slots, you will find work from leading studios including NetEnt, Play'n GO, Pragmatic Play, Microgaming, Big Time Gaming, Nolimit City, Push Gaming, Red Tiger, Yggdrasil and many more. We also offer a full suite of table games, including roulette, blackjack, baccarat, sic bo and poker variants with side bets.
Our Casumo live casino brings the atmosphere of a real casino floor to your screen, powered by Evolution Gaming, Pragmatic Play and Playtech, alongside our own branded tables built exclusively for Casumo players, including Blackjack 1 Casumo Live and our exclusive Casumo roulette tables. Live blackjack limits range from around £5 to £5,000 depending on the table, with side bets such as Perfect Pairs and 21+3 available. Popular live highlights on our platform include Lightning Roulette, Dream Catcher, Money Drop, Money Time, Ultimate Texas Hold'em, Deal or No Deal Live and Who Wants To Be A Millionaire Megaways.
For players chasing bigger wins, we feature headline progressive jackpots such as Mega Moolah, Hall of Gods, Divine Fortune and Mega Fortune, plus jackpot families including Dream Drop, King Millions, WowPot, Age of the Gods and Fire Blaze. Every spin on these titles is governed by a certified RNG, and progressive jackpot wins are exempt from our standard daily maximum-winnings cap.
Casumo Betting and Sportsbook
Alongside our casino, Casumo Sports gives you access to over 40 sports and more than 1,000 betting markets daily, with in-play betting available across major events. We offer Odds Boosts, Profit Boosts and Free Bets, all found under Rewards in My Bets, and all paid out in cash with no wagering requirements attached. If you enjoy horse racing, we also provide Great Odds Guaranteed on Irish and UK racing markets.
Casumo Bonus and Loyalty Rewards
We reward new and existing players through our Casumo Casino bonus programmes. Our casino welcome offer provides a 50% deposit match up to £100 on your first-ever deposit, requiring a minimum deposit of £20 and opt-in before you deposit. For sports fans, our welcome offer gives back 100% as a free bet up to £30 if your first qualifying bet loses. Every wager you place also builds your account level, unlocking Valuables such as Bonus Spins, Deposit Bonuses or Bonus Money, alongside features like Umodays, Umoboards and Umo Quests. We clearly display the wagering requirement, eligible games and validity period on every Valuable we issue.
Casumo App and Mobile Experience
We know players want flexibility, which is why our Casumo app is available natively on iOS and Android. Our Casumo mobile casino supports Face ID and Touch ID login, Apple Pay, Quick Deposit, pinch-to-minimise gameplay, Spotlight search and a Quick Launch feature that remembers your last four slots played. Whether you prefer desktop or mobile, we ensure the same catalogue of games and promotions follows you everywhere.
Deposits, Withdrawals and Casumo Withdrawal Time
We accept deposits via Visa, Mastercard, Apple Pay, PayPal, Trustly, Paysafecard, Skrill and Instant Banking, all in GBP, with a minimum deposit of £10. We do not accept credit cards, cash or cheques, and any payment method used must belong lawfully to the account holder. Wherever possible, we return withdrawals through the same method you used to deposit, and we never transfer funds between players.
Regarding Casumo withdrawal time, we aim to approve or deny a withdrawal request within three days, and once approved, payments are typically processed within hours. We cap maximum winnings at £120,000 per player per day across all games, though this limit does not apply to progressive jackpot wins, which we pay out in full. We may carry out additional verification on any payout exceeding the equivalent of EUR 1,000, or on cumulative withdrawals exceeding EUR 2,000.
Casumo Login and Account Security
Your Casumo Casino login is protected through secure account verification, and we require all account holders to be verified before certain features, such as demo play, become available. We monitor accounts for bonus abuse, including multiple accounts, contradictory betting patterns designed to guarantee profit, and any attempt to manipulate software or mask your IP address. If an account remains inactive for 12 consecutive months while holding a real-money balance, we apply a £5 monthly administrative fee, always after providing at least one month's advance notice by email.
Customer Support and Casumo Live Chat
We believe support should come from real people, not bots. Our Casumo live chat and email support are staffed by Casumo Ambassadors, available 24 hours a day, seven days a week. You can reach our team any time at hey@casumo.com. We acknowledge every complaint within 24 hours and aim to resolve it within eight weeks; if we cannot reach a resolution, eCOGRA acts as our independent alternative dispute resolution provider.
Our Commitment to Responsible Gambling
We are committed to promoting safer gambling across our platform. We provide tools to help you manage your play, including deposit limits, time-outs and self-exclusion options, and we encourage every player to gamble within their means. Please note that customer funds are not protected in the event of insolvency, and we recommend reviewing our full terms for complete details on how we safeguard your experience with us.
FAQ
Is Casumo licensed in the UK?
Yes, we hold a remote gaming licence from the UK Gambling Commission, account number 61549, licence number 061549-R-336718-002, issued to Recro Limited, and our operations are governed by the laws of England and Wales.
Can players outside the United Kingdom access this site?
No, we currently accept players from the United Kingdom only on this site, and we strictly prohibit access from any Restricted Jurisdiction, including through VPNs or proxies.
How many games are available at Casumo?
Our library features over 3,500 games, including slots, table games and a live casino powered by Evolution Gaming, Pragmatic Play and Playtech.
How long does a Casumo withdrawal take?
We aim to approve or deny a withdrawal request within three days, and once approved, payments are typically processed within hours.
What is the maximum winnings cap?
We cap maximum winnings at £120,000 per player per day across all games, though this limit does not apply to progressive jackpot wins, which we pay out in full.
How can I contact customer support?
Our live chat and email support are staffed by Casumo Ambassadors 24 hours a day, seven days a week, and you can reach our team at hey@casumo.com.
Content updated: August 26, 2026